Benchmark Assignment: Multi-Generational Workforce

Imagine that you manage a department in a specific health care service, facility, or other health sector-related occupation of your choice. In this scenario, the age of the employees in your department spans four generations and conflict is brewing between them. It is affecting performance, shift scheduling, and cooperation with other departments.

Identify leadership and operational strategies that can be leveraged to overcome these conflicts and improve performance.

Write a 3- to 4-page proposal about how you plan to resolve these conflicts.

Include the following:

  • Explain the situation that you and your department are facing.
  • Propose key strategies that you believe will resolve the conflict.
  • Provide and evaluation of your own leadership style and determine what changes need to be made to be a more effective leader.

Create a 10-minute, 5- to 9-slide voice-over presentation using either Microsoft® PowerPoint® or websites such as Google Slides™, Adobe® Slate, or Prezi that presents your proposal to the human resources manager and chief operating manager.

Cite at least 3 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).

Format your assignment according to APA guidelines.

Click the Assignment Files tab to submit your assignment.

Clarification to this assignment;

This assignment requires 2 parts: a word document and a powerpoint presentation.

There are 8 parts that will be graded:

Assignment completeness.

Situational Assessment

Clear and Reasonable expectations (**HINT – use SMART goals)

Strategies to overcome conflicts

Measuring Success (*HINT – be clear, concise and quantifiable)

Leadership Style Evaluation (*HINT – Self Reflection, incorporate creativity)

Written Communication

Information Utilization (*HINT – 3 or more CREDITABLE references, citations throughout)

For the Powerpoint – I expect something that you would submit to your boss. Complete, final, and aesthetic. Choose a background. Slides should have bullets, and should have voice-over or detailed notes. Include citations and reference lists.

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