Expectancy Theory Of Motivation

Case No. 1 – The aide who neglected patient care

Brenda, an aide on the third floor, has been with the hospital for six years. Her duties are divided into two areas: Regularly assigned duties which are performed during the shift and attending to the patients as called upon. The supervisor has noticed that Brenda spends the first part socializing with other employees. The last half of the shift, she displays a monument effort to complete her assigned duties which she has managed to complete a few minutes before the end of her shift. The R.N. on duty complains that Brenda neglects her patient care during the latter part of the shift, as she has little time for anything besides her assigned duties. Brenda a supervisor approached her concerning the neglect of patient care. Brenda responded, “I do my job.”

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